SECURITY, DELIVERY & TERMS.

CUSTOMER SATISFACTION IS OUR FIRST PRINCIPAL.

EACH PAINTING OR ART PRINT IS ON CANVAS; packed and shipped in strong secure container ready to hang.   

MEMORABILIA is packed and shipped securely by registered air mail ensuring fast safe delivery. 

WE PROVIDE EVERY CUSTOMER WITH;

1. SECURED PAYMENT SYSTEMS & A *LAY BY* FACILITY for safe purchasing; we are also happy to reserve and hold your order to one side whilst you pay for it in easy installments.*See Lay By Terms and Conditions Below. 

2. SECURED DELIVERY, efficient and reliable.

3. SAFE 
RETURNS POLICY; clear and concise. 

CUSTOMER SUPPORT.

Response to orders or Email queries are within 48 hours. We are always here for any questions you have.

RETURNS POLICY & WARRANTY 

We provide the highest quality product and dispatch orders promptly.  If for any reason any item is delivered to a wrong address or arrives in a damaged unusable condition, or if you are dissatisfied with the product you should in the first instance Email or write to us detailing fully the problem and providing us with your purchase details, a copy of the receipt and all other information we require, whereupon we will deal with such complaint or problem efficiently.

Any refunds agreed by us will be processed expeditiously. In all cases where a refund is agreed you must return the item back to us in mint condition in secure packaging within 30 days whereupon you will be provided with a refund or exchange, or a credit in accordance with a written agreement between us.

Upon receiving an order from a customer the item is shipped within 14 days. Any cancellation of any transaction order after 48 hours from receiving the order and payment will be charged at a 50% rate less the shipping fees if they were paid to us. 

CARE

We require you observe every possible caution in handling your art and memorabilia; All art should be kept away from direct sunlight not washing same in water or using any detergent for cleaning. Simply dust lightly. 

PACKAGING

All art is back framed and packed with extreme care. All memorabilia is shipped safely and packed securely.

DELIVERY & SHIPPING COSTS

Your order will be processed and delivered to our shippers within 14 days of receiving your order and full payment. 

Delivery by shippers usually takes 14-21 days (but may take up to 30 days or more due to holidays, customs checks, etc’) In any event a late delivery caused by any reason beyond our control does not constitute a breach of contract on the part of the website operator or us and is not an acceptable reason for any orders cancellation by the customer.

All orders are accepted on the clear understanding that the customer acknowledges and accepts they are liable for any and all delivery and or ancillary services and or duties or taxes or fees that may apply to the order, including any charges concerning the import storage or customs release of the goods.

Terms and Conditions: PUT IT ON LAY-BUY

Layby Terms, agreements and contract

Lay-Buy Financial Solutions Pty Ltd trading as www.lay-buys.com has identified core principles we believe are integral and imperative for all Lay-Buy agreement deals transacted through our PUT IT ON LAY-BUY checkout payment option to be fair and reasonable per the Fair Trading Act 1999.

The following principles below therefore make up the Terms & Conditions for any Lay-Buy or Layby contract and related transactions entered into. This applies to all and any lay-by contract template utilized by both the vendor or consumer:

  1. Record of Payment
    A record of payments transaction history will always be available for both the merchant and buyer, recording all amounts paid to-date and the date and value of all future pending payments as per your agreed lay-by policy.
  2. Storage and Identification of Lay-Buy Products
    Product’s on Lay-Buy will be set aside and stored separately to other products. Products will be clearly identified as ‘Lay-By contract’ products by a number or some other identification.
  3. Cancellation of Lay-Buy by Buyer
    The buyer may cancel their LayBy agreement form at any time prior to delivery of products and on delivery of products if the products are damaged by so advising seller in writing or if seller agrees, orally.If a buyer cancels a Lay-Buy, seller will, if so requested by the seller, give the buyer a “cancellation statement” which sets out-
    a) The purchase price of the products; and
    b) Advise customer of the cancellation fee payable to seller under all Lay-By terms and conditions; and
    c) The total amount paid under the Lay-Buy; and
    d) Any amount owing to either the buyer or seller under the layby terms on the cancellation of the Lay-Buy.If seller does not accept the buyer’s oral cancellation it is obliged to give/send the buyer a duly completed Lay-By Form of Cancellation immediately.
  4. Cancellation of Lay-Buy by Seller
    The seller under a Lay-Buy must not cancel it unless –
    a) The buyer breaches a term of the Lay-Buy; or
    b) The seller stops trading; or
    c) The products are no longer available
  5. Cancellation on breach by Buyer
    If a buyer has breached a term of a Lay-Buy and seller intends to cancel the Lay-Buy, before doing so seller must –
    a) Give the buyer notice of seller’s intention to cancel the Lay-Buy; and
    b) Allow the buyer at least 14 days within which to rectify the breach; and
    c) The notice to be given has to be:I) in writing, sent to the buyer’s last known address, or, if the buyer so agrees, orally; and
    II) must specify the breach of the Lay-Buy for which the Lay-Buy is being cancelled; and
    III) must state the time within which the buyer must rectify the breach;
    IV) must state the matters listed per below:* the purchase price of the products;
    * all cancellation charges payable under the agreement; and
    * the total amount paid under the Lay-Buy;
    * any amount owing to either the buyer or seller under the terms of the Lay-Buy on the cancellation of the Lay-Buy.The Lay-Buy is cancelled at the end of the period specified in the notice unless the buyer rectifies the breach before then or Seller agrees not to cancel it.
  6. Cancellation where business closes
    If Seller under a Lay-Buy agreement proposes to stop trading before the agreement is completed, Seller must give notice of the proposal to the buyer and must either –
    (a) allow the buyer 7 days within which to complete the agreement; and
    (b) cancel the Lay-Buy
  7. Cancellation where products not available
    If the products are no longer available, Seller must cancel the Lay-Buy and refund all monies to the buyer.
  8. Effect of Cancellation
    Subject to the above, when a Lay-Buy is cancelled by either party, Seller must refund all money paid within 14 days less a AUD $25 cancellation fee. There are circumstances which prohibit Seller from keeping the cancellation charge. These include but are not limited to, situations where the products are damaged or not delivered or where Seller has breached a term of the Lay-Buy statement.
  9. Cancellation Charge
    Seller shall charge the buyer a AUD $25 cancellation fee under the terms of all Lay-Buy deals.
  10. Banking Charges back Fees
    The seller shall be entitled to pass-on to the buyer all charge back fees received by any given bank for any given customer charge back from any given Lay-Buy deal.
  11. Service Fee
    Seller shall not charge the customer any interest charges, membership fee or service fee on any Lay-Buy sales transaction. Lay-Buy Financial Solutions Pty Ltd trading as www.lay-buys.com charge an admin fee, which is a once-off 1.9% of the total order value at checkout. The buyer will pay this amount to Lay-Buys at checkout at time of paying the down payment. This fee is an admin fee and is therefore not refundable.
  12. Lay-Buy Reporting
    Seller shall have reporting in place for all Lay-Buy deals covering Down Payment made, Lay-Buy period, Frequency of payments required, Payment amount required per installment; and a full record of all payments made to-date (amount and date on which made).
  13. Delivery
    The seller will only dispatch the buyer product/s after receiving the final installment payment for all Lay-Buy deals.
  14. MISCELLANEOUS
    14.1   This Agreement shall be binding upon, inure to the benefit of, and be enforceable by the representatives, successors and assigns of the parties hereto.
    14.2   This Agreement may be amended only by a written instrument duly executed by all parties hereto.
    14.3   The parties hereby represent and warrant that each of them has full legal right, power and authority to enter into this Agreement and to carry out its obligations hereunder.
    14.4   This Agreement may be executed simultaneously in one or more counterparts, each of which shall be deemed an original but all of which together shall constitute one and the same instrument.
    14.5   Article headings contained herein are for reference purposes only and shall not in any way affect the meaning or interpretation of this Agreement.

WEBSITE. 

We reserve the right to alter or amend this website at our sole discretion including the cancellation changing or editing of text paintings artworks or memorabilia depicted on same and the right to refuse to provide any products to individual or organisation whom we deem untrustworthy. 
 
COPYRIGHT  & INTELLECTUAL PROPERTY RIGHTS WORLDWIDE
in this website and any and all of the created images or artworks and copy or text on this website are owned exclusively by (c) David Fellerman and may not be reproduced or published or copied for sale or for any other reason whatsoever under any circumstances without the specific prior written consent and signed agreement of David Fellerman. 

THANK YOU; we assure you of our best attention at all times.